Basket Support

Basket keeps a shared household shopping list simple: add what you need, shop together and tick items off as they are bought.

Invitations

Open the household invite on the device where Basket is installed. Invitation links expire and can only be used once; ask a household member for a fresh link if yours is unavailable.

Recovering access

If you added Sign in with Apple, use the same Apple account after reinstalling. If you already have an email-and-password account, open Sign in with a password on the recovery screen. An installation used without a recovery method may need a new household invitation.

Sync problems

Check that the device has internet access, reopen Basket, and make sure you still appear in the household. Pending changes remain on the device and retry when a connection returns.

Delete your account

Open Basket → Settings → Delete account. Read the explanation and confirm. See the full account deletion guide.

Privacy policy